Models and batches affected

This recall relates only to products with white cradles manufactured before December 2016.

Brand: Palm Equipment International Ltd
Model & number: CH004. Also identified in price lists and catalogues by Palm as 10409


During the course of testing, the foam liner of a helmet (CH004) manufactured in 2014 failed an impact test and may present a risk of injury to a user of the product.


If you have products affected by this recall contact Palm to receive a replacement.

Use this form:

Or contact us at:
T: +44 (0) 1275 798100

Palm Equipment International Ltd, Kenn Business Park, Kenn Road,  Clevedon, Somerset, BS21 6TH, United Kingdom

We apologise that it has been necessary to recall this product and for the inconvenience it may cause.

You can download and print this notice here.